Areas of Expertise
Content Strategy
UX Writing
Behavioral Design
Experience Strategy
I’m a content and experience strategist who specializes in bringing clarity to complex, high-touch programs. My work blends UX writing, research, behavioral design, and cross-functional collaboration to create experiences that feel simple and human. I bring empathy, practicality, and a calm, clear point of view to every project.
I’m driven by making complicated journeys intuitive, reducing cognitive load, and building systems that scale across channels. Whether it’s simplifying clinical language, shaping multi-step workflows, or aligning teams around a unified strategy, I love turning ambiguity into structure and actionable clarity.
Outside of work, I love hiking, cooking, watching movies on a rainy day, and spending time with my cat Milo, who is convinced he’s my coworker.
Email
jennaogleco@gmail.com
Phone
(952) 288-3965